Bernafon – Lanarkshire Hearing Centre

OUR CLINICS: Hamilton, East Kilbride, Clarkston & Ross Hall
01698 283549
info@lanarkshirehearingcentre.co.uk

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Steven Ross

January 24, 2022

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With Bernafon hearing aids, you’ll be able to see the positive changes they bring about. How to get started with your hearing aids 1) Start where […]

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Lanarkshire Hearing Centre

4.9

Based on 149 reviews

Sharon McCutcheon

19:51 07 May 22

Easy to book online and quick appointment availability. The clinic is immaculate and up to date . Excellent... service,very professional. Anne was lovely. Very helpful and great at her job. I would highly recommend this clinic.read more

N J

11:24 07 May 22

Mum went for wax removal but honestly advised nothing needed,this went onto a hearing test and aids fitted by Elaine.... The whole process was professional and done with ease and mum can hear a lot better, result....job done!read more

Liam Coakley

15:37 05 May 22

Can’t thank Anne and her team enough for squeezing me in. Lovely folk and will definitely return. Thanks guys! :)

Elizabeth Ward

15:59 04 May 22

Booking system was very simple to use and I was delighted about how quickly I could get an appointment for my Mum.... Receptionist was very friendly and the Practitioner Rita was fantastic with my Mum helping her as she was in a wheelchair. Rita explained the ear wax removal procedure to my Mum and put her at ease with her friendly manner. A very professional service and I would highly recommend Lanarkshire Hearing Centre. Thank you.read more

Ross M

12:10 09 Mar 22

I made the right call booking into the hearing centre. Steven quickly assessed my ears and fixed my ear wax problem... with no trouble at all. He also explained what he was doing, why he was doing it and showed me the results.If I have any future problems with my ears I will definitely be back!Thanks.read more

echoes 2020

16:32 03 Feb 22

Having not being abe to hear out of one ear for two weeks and dull in the other, what i will say is you never miss... something till it's gone and that includes hearing. Lanarkshire Hearing Centre were not only professional and efficient, but very informative and friendly. It was a very positive process.read more

Margaret Savage

13:22 02 Feb 22

I’ve just had the most amazing experience at the clinic, after 7 days of muffled sound I can hear again! Totally... painless experience at the very capable hands of Rita! Thank you so much team! Would highly recommend!read more

Colin Grimwood

13:34 28 Jan 22

Wow, been having problems with my ears for a wee while and it got to the stage where I was struggling to hear in my... left ear. managed to get an appointment the same day and Steven had a look in my ears, saw it was a wax build up, talked me through what was needed to sort it and carried out micro suction to both ears. I can now hear again! Fantastic from start to finish.read more

Peter Boyd

16:42 19 Jan 22

Pleasant friendly staff, provided a comprehensive service, settling my undisclosed apprehension quickly and... professionally, would recommend this service if you have discomfort.read more

Archie Crichton

14:31 22 Dec 21

I was recommended to the clinic and I must thankmy friend for that.I was having terrible wax problems and... symptomslike tinnitus but, after one visit with Rita (practitioner),the difference is amazing!! Rita explained the whole routine procedure to me before starting, she was excellent. The clinic deserves a 5star ratingread more

Margaret Wotherspoon

20:39 21 Dec 21

Really happy with treatment. This is my second visit to clinic and would highly recommend to anyone thinking of using... this service.read more

Norman McKee

17:14 10 Dec 21

Very personal and friendly, with professionalism that was very noticeable in treatment.

David Cole

16:49 07 Dec 21

Had my ear wax removed here and the staff were very friendly, supportive and efficient. The place is also very... comfortable and has a welcoming feel. I'll be going back for future appointments.read more

Alistair Yates

12:23 02 Dec 21

Woke up to a non-functioning hearing aid.Phoned and everything was fixed in a couple of hours.Absolutely Brilliant.

Archie Macpherson

17:31 29 Nov 21

Very pleased with the swift and genial service I received.

James Hannah

16:31 23 Nov 21

excellent service today, ear wax treatment went very easy and comfortable, I,ll certainly use this centre again. All... staff were very friendly.read more

Darren Dodds

18:53 11 Oct 21

Excellent, friendly service, in and out in ten minutes.

Ducklett Squad

16:42 04 Oct 21

Fantastic experience today. I was taken promptly for my appointment and staff were very pleasant. The procedure was... painless and I am feeling much better as a result! Many thanks.If you have any issues regarding your ears I would not hesitate in recommending the Hamilton site/staff.read more

Bob Wotherspoon

09:40 01 Sep 21

I was delighted with the service and care received during my recent treatment at Lanarkshire Hearing Centre. The... procedure I had for wax removal was simple and painless and the result was a big improvement to my hearing. Highly recommended.read more

Gouher Rabani

12:21 13 Aug 21

I have been meaning to write this review for a while. Steven Ross helped me through one of the most difficult times of... my life after I developed tinitus and reactive tinitus. Although I was booked for an hour he talked and helped me for over 3 hours at no extra charge. If you have developed or suffered tinitus please speak to Steven, he is far more helpful and knowledgeable than the consultants I spoke to. I would like to thank the centre and Steven for the help and great work they do on a daily basis.read more

Steven Mcalpine

18:44 09 Aug 21

Easy to make appointment, this was for my father who had complained about blocked ears for a long time the blockage was... cleared in 5 mins , but when I looked in his ears later I could still see some wax and flaky skin just inside the ear canal I would have thought that as the blockage was cleared so fast they could have at least cleared away the rest of the wax to ensure a clean earread more

Mairi Boyd

13:07 27 Jul 21

Thank you for making the appt a pleasant experience. I have not experienced any previous ear problems so I was a bit... anxious. No need to be worried Annie was excellent and very professional. Thank you . Glad your business is there. Will certainly come back to you if I need to in the futureMany thanksread more

Martina Martin

10:09 13 Jul 21

I can not highly recommend Lanarkshire Hearing Centre. Ann was fantastic and got my ear sorted within no time. Very... professional and efficient in service. Friendly staff. Booking system was very simple and was ever so glad on how quickly I was able to get an appointment. Will for sure will be using regularly.read more

Robert Bradley

11:50 16 Jun 21

Delighted with my treatment today. Anne explained the wax procedure removal and carried out treatment efficiently .I... would thoroughly recommend LHCRegards Robertread more

M K

18:41 20 Apr 21

I had a great experience with the Lanarkshire Hearing Centre. The staff there were very welcoming and attentive... throughout the appointment. I would highly recommend the Hearing centre.read more

Stuart Smith

11:09 15 Apr 21

First class. I had booked for a service, which turned into a short consultation. Because of this they waived the charge... for the session, which I considered to be very health-care orientated. High level of professionalism. Would recommend.read more

06:30 14 Apr 21

I had been referred via my GP to the central hub to have my ears syringed but they were not providing this service due... to the aerosol nature of the procedure during current restrictions; it was their suggestion that I consult LHC and this reassured me. Their microsuction technique has no aerosol output and therefore approved. I was given an appointment that day and my hearing restored. So it was quick, professional and completely effective. I wholeheartedly recommend.read more

Callum McMurray

22:41 07 Apr 21

I would highly recommend Lanarkshire Hearing Centre. They are a very professional caring team. Thanks again. Wouldn't... trust anyone else with my ears 🦻👍read more

John Stewart

11:50 15 Mar 21

Excellent service, turned out I did not require any treatment and there was no hard sell. Would definitely advise... people to use them.read more

John Fegan

15:22 11 Mar 21

It's been a nightmare for my mother-in-law Sadie who has had such a large build up of wax she could not hear a thing... even with her hearing aids in. We called Anne for an appointment and got one for next day. On arrival Anne and Pauline were very welcoming took Sadie under their wing and in less than 20 minutes Sadie was hearing and smiling. Thanks to LHC for being so friendly and doing a fantastic job, well done all.read more

June Anderson

16:34 08 Mar 21

I made an appointment at the centre today and was very happy with all aspects of my visit. The staff were welcoming and... professional and my procedure was completed successfully with all due attention to covid safety measures.read more

Agnes Buggy

22:22 03 Mar 21

Very friendly and efficient. Blocked ear causing tinnitus. I would use them again. Worth the money for the relief.... 😊read more

Jessica Richmond

10:59 01 Feb 21

Brilliant expedite. Phoned one morning in total agony with blocked up eat wax and got an appointment that afternoon. My... ears have been great ever since! The suction procedure was totally painless & took 5 mins.I phoned again this morning as my 90+ year old gran had the same difficulty and they have been able to book her in this as afternoon!A brilliant, family run business - could not recommend enough!read more

Roy Noble

14:02 27 Jan 21

I am writing on behalf of Jeanette my wife to say thanks again for such good service, during the present restrictions... we thought there would be a problem getting her ears syringed but" Lanarkshire Hearing Centre " came to the rescue again. Jeanette was getting exasperated so I suggested phoning Ann and see if they could help this was as usual no problem and an appointment was arranged for last night, now I have a wife who is smiling ( as I am) and able to hear we wish Ann, Steven and the rest of the team good health to continue helping peopleread more

Karen McLean

13:21 26 Jan 21

My dad and I met Steven and Pauline today.I cannot convey how warm a welcome we received.Highly professional. . . But... even more importantly, you are cared for as an individual.So very glad to have found this service.Steven and Pauline will put your faith back into how a health care professional and provider should be.THANK YOU.read more

Irene Smith

14:03 21 Jan 21

Lovely clinic. Anne made me feel at ease and listened to my account of ongoing issues. Treatment was gentle and Anne... advised how I should proceed. I would recommend Lanarkshire Hearing Centre and would return again if needed in the future.read more

Evan More

18:55 20 Jan 21

I have been twice to the centre and Rita has always been very thorough and considerate.I would recommend the centre to... anyone.read more

John Devlin

12:36 11 Jan 21

This is the second time I've used the Centre and I'm delighted with the service. A pleasant welcome from Anne and an... efficient and painless removal of ear wax. As a sufferer for many years of ear wax build-up it's great that I no longer have to go between the doctor and nurse pleading for one of them to syringe my ears.read more

John Grant

12:21 18 Dec 20

Having become deaf due to ear wax I felt completely isolated, not only locked down due to the coronavirus but also... locked in due to deafness. You've no idea how stressful that combination is! Not wanting to bother my general practitioner during the epidemic I turned to the Lanarkshire Hearing Centre for help. I telephoned at 10:00 am, received an appointment for 12:30 pm that same day, and left the premises at 1:00 pm, my hearing completely restored. The procedure was efficiently undertaken by Anne, quite painlessly. All precautions against the coronavirus were observed.I cannot recommend the Lanarkshire Hearing Centre highly enough.read more

Brian G

23:52 25 Nov 20

Very professional and friendly service delivered,my daughter is very thankful for your help today,highly... recommended.Only issue was we did state that we only had issues with the one ear and we did state it was one ear that needed attention however both ears were treated and although the suspect ear took around 20 minutes plus to correct the other ear took around 2 minutes which was an additional charge to us...I just though the other ear was pointless and costly!!!!read more

dorothy neillie

21:40 16 Nov 20

Having a problem with my ears, and not knowing what was wrong was starting to worry me. I emailed Lanarkshire Hearing... Centre last night, and had reply early this morning, inviting me to make an appointment to come in for an assessment. Had wax removal been necessary, it would have been carried out during that visit, but it turned out to be more of an irritation, and I was given advice by Anne on how to deal with the problem. I have to say I was treated in a most professional, friendly manner, in relaxing surroundings, and kept informed all during ear examination. I will have no hesitation in recommending LHC , or returning if the need ever arises. Once again, thank you Anne.read more

Caris Staffy

07:44 31 Oct 20

Ears were blocked with wax, due to Covid couldn’t go to the Dr as normal, so attended Lanarkshire Hearing Centre for... treatment. The premises were spotless and the treatment results were excellent. I require this treatment every few years, next time, even if the Dr is reopened, I’ll be returning here. I could not have been happier with the service and result.read more

Ken Malcolm

16:48 30 Oct 20

My wife had an appointment with Ann this morning for ear wax removal and was delighted with the friendly efficient... service she received.The appointment was arranged very easily and the procedure was very successful.Highly recommended. Thank you.read more

Mark and Ruth McKeown

20:30 20 Oct 20

I was able to get a next day appointment for ear wax removal. First time with microsuction - gentler, but longer than... the 'old way' but very effective.The staff dealt me with a professional and courteous way, ensuring they took the time to did a through job!read more

Ronald Gilchrist

07:59 16 Oct 20

Phoned in the morning and was in for the appointment in the afternoon. Ann was really helpful on the phone and when we... met. Really simple and painless procedure which is a far cry from the old irrigation method. Worked a treat, what a difference to my hearing.read more

Andrew Mcduff

13:12 25 Sep 20

The service provided was first class. Blocked ears for ages, docs won't do it at present. The centre did a great job,... what a difference. Would highly recommend.read more

Iain Gordon

20:58 23 Sep 20

Very pleased with the level of professionalism, care, the information that was given to me before going in and the... explanation of how the procedure works, also very pleased with the cost of the ear wax removal, would highly recommend this place to anyone, glad to hear properly againread more

A Google User

15:15 14 Sep 20

Excellent results, Anne was wonderful...all my problems with ears rectified.Thanks so muchKind regards Margaret... Hutchisonread more

Norman Sleep

17:07 18 Aug 20

My first visit today and it won’t be my last, from my first telephone to my visit today. Ann was very efficient from... start to finish in arranging a suitable appointment for my ear wax removal. COVID rules followed to the letter treatment explained fully and carried out to perfection. Having relocated from Wales I intend to use this clinic for the foreseeable future, thank you Ann & Steven for you first class treatment.read more

David Reeks

09:48 12 Aug 20

I went to Hearing Centre for removal of ear wax.Ths whole process was quick and painless. And the lady operative was... very helpful and with a friendly manner.read more

Lynn McKenzie

17:33 04 Aug 20

I visited Lanarkshire Hearing Centre earlier today and was really pleased with the service. Covid rules were observed,... the treatment room and reception were extremely clean and the procedure was clearly explained. Anne was friendly, patient and efficient. She arranged my appointment promptly and the whole process was easy and painless.read more

Rosa Bell

14:26 30 Jul 20

Put at ease, observed covid rules, and friendly process. I had suffered for sometime with pain caused by wax. Process... was quick and simple. Thank you very much.read more

Claudia Palacios

17:50 29 Jul 20

Great experience. Ann was gentle and prompt to treat my ears. She took the time to explain how the procedure will be... and the possible side effects. What I suggest is to check on the hearing devices in exhibition at the front desk as it appears one of them in the display was not clean. I might have got a wrong impression on the device but it is worth having a wee look. I felt safe at all times. I totally recommend LHC.read more

John Mccabe

18:11 14 Jul 20

Just back from LHC, brilliant welcome from Stephen, wish I had stumbled across his treatment months ago , my ear was... plugged full of wax , Stephen got it all out , totally painless, and my hearing is fantastic again , I would recommend their services 100%, thanks so much mate 👍read more

Margaret Buchanan

13:58 06 Jul 20

Excellent service for ear wax removal. Anne put me at ease straight away and was very friendly and efficient in her... care. Great to be hearing again! Thank you.read more

Elaine Armstrong

16:46 03 Jul 20

I attended Lanarkshire Hearing Centre based on the reviews I had read on goggle making sure I was getting the best... service available to me and I was not disappointed Steven was excellent at his job and deserves the 5 stars he received from me his knowledge communication and patience in helping me with my hearing problems was excellent I would not hesitate to recommend him to others that are experiencing hearing problemsread more

Munro McKay

08:29 23 Jun 20

Absolutely great service, I was basically deaf in one ear and barely hearing in the other and now my ears are squeaky... clean!read more

Michelle McLaughlin

19:48 23 Mar 20

Fantastic service, cannot recommend enough very friendly, efficient and reliable. I have attended this practice with a... teenager and I have always been very pleased with the level of care and patience given by Stephen.read more

TERRYBOY 123

17:02 13 Mar 20

Found the Lanarkshire Hearing Center on the google & I’m glad I did my as my ear needed the wax removed badly (it was... driving me crazy) so I contacted them on the Wednesday and they sorted me out ASAP Anne (the real boss) was so friendly made me feel at home from the get go & Less than 20 mins later my ears were working perfectly again.I highly recommend this company absolutely top of the range service! ⭐️read more

David Forsyth

21:35 19 Feb 20

A first class service at extremely short notice. Very experienced staff, compassionate patient and friendly.Thank you... for doing a great job, with some very difficult wax to remove. Well done, I'll certainly be back and would definitely recommend you to others.read more

june cochrane

21:14 10 Feb 20

Amazing service and very lovely people. Highly recommend anyone to use this company. Very knowledgable and welcoming.... My issue was resolved very proffesionally. Thankyou very much both of you for your time and help. For anyone reading this never use cotton ear buds ! :)read more

John Thomson

12:01 07 Feb 20

Absolutely amazing service. Very flexible in helping get me an appointment I could attend after work. Although when I... went I didnt need my ears cleaned and Anne showed me everything she could see. After realising that my hearing loss was not due to wax they completed a last minute hearing test and was very reassuring. Been recommending Lanarkshire Hearing Centre to everyone who would listen and even ones who weren't interested.read more

Michael Abbott

14:25 07 Jan 20

First class service carried out at short notice. This is the establishment I go to if I am in need to sort out a... hearing problem especially at short notice. Thanks very much for your efficient service. Mike Aread more

Alison MacGregor

20:00 20 Dec 19

Excellent service, warm friendly welcome and everything was explained at each step in the microsucton process. Despite... it not being the most local option, I went there to be seen quicker, but would go out of my way to choose here if service needed in future - very happy!read more

Lee Harris

00:43 18 Nov 19

Spoke to Steven via email on Thursday, explained my symptoms and by 12.30pm the very next day I had been seen, treated... and I could not be happier with the results. Anne was very welcoming, explained what she was doing and why, the removal itself was pain free, quick and effective. My partner no longer has to repeat herself 50 times over before I can understand what she's saying and I genuinely cannot remember the last time my hearing felt this clear.If you're having any problems at all then don't hesitate, you will not regret coming to the Lanarkshire Hearing Centre. Thank you to both Steven and Anne, I couldn't be more thankful.read more

Neil Macfarlane

11:56 04 Sep 19

Excellent service, very professional and very friendly staff. I would recommend anyone seeking ear treatment to give... them a visit. My problem was sorted within 20 minutes. Fantasticread more

Graham Henderson

15:02 12 Jun 19

Excellent service, very professional. Steven and Anne make a very good team. They took the time to explain and show how... the procedure would work. Very thorough in cleaning out my ears, Steven made sure every little piece of wax was cleared out. Very happy with the whole experience.read more

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Mon - Fri:
9:00 am - 6:00 pm
After hours by appointment