Your Hearing Test
We believe that truly personalised care begins with a free comprehensive hearing test.
First Consultation
Duration: 60-75 minutes
Your first consultation includes:
- A discussion of your aural and medical history
- Examination of your ears and auditory canal
- Pure tone audiometry – a non-invasive test that measures the quietest sounds you can hear at different pitches
- An explanation of your audiogram – a visual representation of your hearing profile
- Tailored advice on communication strategies or hearing solutions if needed
Upon request, we can supply you with a full report and any necessary medical referrals.
Order Confirmation
- Confirmation of your chosen hearing solution
- A clear, written contract and invoice (payable at the fitting stage)
- Ear impressions for custom-made hearing aids or moulds
- Production time: approximately 14–21 days
Hearing Aid Fitting
Duration: 60 minutes
- Initial fitting of your bespoke hearing aid(s)
- Programming and fine-tuning based on your audiogram and lifestyle
Instruction on use, care, cleaning, and battery changes - We’ll set realistic objectives and expectations for your hearing journey
- Payment taken and review appointments scheduled
Review Appointments
We’re with you throughout your adjustment period to ensure you’re getting the best possible experience from your hearing solution:
- 1st Review: One week after fitting – to make any necessary initial adjustments
- 2nd Review: Around two weeks post-fitting – refining settings after your period of acclimatisation
- Further Reviews: As often as you need – we continue to support you through your hearing journey