Warranty Repair Service Existing Patients
There is no cost for your
warranty repair service.
As a patient of Lanarkshire Hearing Service your hearing aids will be covered under our warranty scheme for either 2 or 5 years.
The warranty does not include user damage or loss this should be insured with your house insurer separately.
If your hearing aid is at fault the first instance should be to call the team and we will go through the problems on the phone with you.

Invitation to our clinic
- If we can’t fix the problem on the phone we will invite you in so that we can inspect the hearing aids.
- If your hearing aids are not repairable in house, we will send your hearing aids away and the manufacturers will repair and return the hearing aids.
- We will then test and refit them.
- If you are a patient of Lanarkshire Hearing Centre we will loan you hearing aids while your hearing aids are away for repair.