Warranty Repair Service
Non-Patients
Other than the post there is no cost for your warranty repair service.
If you have bought Hearing aids privately there is a likelihood that your hearing aids came with a manufacturer’s warranty of 2 or 5 years.
At Lanarkshire Hearing Centre we can check warranty details on your behalf and fulfil any warranty defects you may have. As an independent we have access to all the major brands so you don’t need to be a patient of ours to have any warranty defects repaired.
The warranty does not include user damage or loss this should be insured with your house insurer separately.
If your hearing aid is at fault the first instance should be to call the team and we will go through the problems on the phone with you.
Invitation to our clinic
- If we can’t fix the problem on the phone we will invite you in so that we can inspect the hearing aids.
- If your hearing aids are not repairable in house, we will send your hearing aids away and the manufacturers will repair and return the hearing aids.
- We will then test and refit them.
- If you can’t be without your hearing aids as they are away for repair we offer non patients a hearing aid loan service.