Anne Ross

Customer Care Director

Over 20 years Experience

I’m Anne, and yes I’m the boss! I have worked in healthcare for over 20 years both in the NHS & private healthcare.

I am a Registered Nurse & Audiologist who is passionate about patient care. During my nursing career I have worked in the Scottish Heart Transplant Unit, Coronary Care and Palliative Care with Marie Curie.

Working for Marie Curie was the most rewarding period of my nursing career and something which I am very proud to have done.
Anne Ross Audiologist & Registered Nurse

Anne Ross

Patient centred care is very important to me and I will always ensure we strive to offer the best experience for our patients.

Anne Consults at


    Free parking right outside the door this is an ideal spot for those who have mobility issues or those who love to park at the front door and walk straight in.


    There is ample parking on Cadzow street and there is a dedicated car park directly behind the centre on Church Street. There is a layby next to the clinic where you can drop off anyone with mobility issues.

I can hear, just not clearly. Do I have hearing loss?

Take our free, ten-minute online hearing test to receive some quick and useful feedback about your hearing.

Test your hearing


What’s a work-related accomplishment that you’re proud of?

Completing my audiology qualification during Covid restrictions.

If you could add one thing to the Lanarkshire Hearing Centre clinics, what would it be?

A clinic dog!

What’s one of your favourite memories from the past year?

When we fitted hearing aids for a gentleman’s 100th birthday party as a gift from his children.

What’s the best advice you were ever given? Who was it from?

Never put anything in your ear smaller than your elbow – my gran.

What food have you tried that was the furthest out of your comfort zone?

Snails when in France – better than I expected.

What’s one totally irrational fear that you have?

Being wrongfully imprisoned – a throwback to a tv show when I was a child.

If you had to pick one age to be permanently, which age would you choose?

35, old enough but young enough.

What book, movie, music, etc. changed your outlook on life?

And the mountains echoed – Khaled Hosseini – very thought provoking in particular regarding
women’s rights.

Who’s your favourite musical artist?

Liam Gallagher

What’s your favourite place to eat around here?

Shanghai Teahouse in Bothwell

Meet The Team

Hearing care is our passion.